Business Operations Executive, Mobile Business

01 ott - Roma
China Mobile International

Company Description:
China Mobile International Limited (CMI) is a wholly owned subsidiary of China Mobile. To meet the growing demand in the international telecommunications market, CMI has expanded its footprint in 40 countries and regions. Leveraging the strong support by China Mobile, CMI provides comprehensive international telecom services and solutions to enterprises, carriers, and mobile users.

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Job Purpose
Responsible for daily operation of mobile business, including sales operation, logistic support, customer services support and billing operation.

Job Functions & Required Skills / Knowledge
Sales Operation
- Assist sales team in different operation including but not limited to sales report management, stock forecast and preparation, sales fulfillment, target achievement report, etc
Marketing Support
- Working closely with Business Development team and HQ,



support in different marketing activities including but not limited to Marketing Events Management, Marketing Material Preparation and Social Media Support.
Customer & Billing Support
- Act as second tier support, assist customer service hotline in any escalated cases handling. Coordinate with network partner on different operational issues and workflow enhancement. Assist in different billing logistic and operation
Process Management
- Setup and enhance workflow and process to ensure the operation is comply with different company policy
Reporting
- Assist the team in preparing different management report. Working closely with product team to feedback any area for improvement, especially from local operation perspective

Job Requirements
Degree holder in Business Management or Marketing
First experience in telecommunication industry
Experience gained from Mobile Network Operator is highly preferred, especially with experience working in multiple operation

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