02 ott - Milano
Ge Healthcare
Job Description Summary
The role is responsible for providing formal technical and clinical training to customers that have purchased a GE Healthcare CT products. Responsibilities include on-going post-sale customer support, on-site clinical visits for education sessions. Responsibilities will include also product demonstrations during pre-sale activities and congresses.
Location: Roma
Job Description
Key responsibilities include:
• Provide technical and clinical information to customer by demonstrating the full range of CT product features and benefits.
• Develop, coordinate and deliver product training to customers on software and applications of the GE Healthcare CT portfolio of scanners and post-processing workstation.
• Monitor and control customer satisfaction through continuing education trainings, optimization of the performances of the GE Healthcare equipment utilized by users.
• Support trade shows and professional conferences by performing GE Healthcare product demonstration and workstation promotion as well as customer training.
• Use product knowledge to assist commercial and marketing teams in developing sales tools.
• Provide post-training reports, regular feedback on customer satisfaction and needs to the internal Sales and Service organization.
Required Qualifications
• TSRM or Master’s Degree in Biomedical Engineer or related.
• Easy to establish relationship with people, open and flexible to work outside of the office.
• Willingness to travel extensively within your specified geographic region as well as to nationwide for trainings, sales meetings and tradeshows
• Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
• Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
• Self-motivated, willingness to take the initiative to
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