Student desk Intern
Pubblicato il 02-10-2026 - Galileo Global Education in Firenze
Job Summary We are looking for an enthusiastic and service-oriented Student Desk Intern to join our Student Desk and Student Life team at Istituto Marangoni Firenze. This internship offers a valuable opportunity to gain hands-on experience in student support, front-office operations, and administrative processes within an international higher education environment. Working closely with the Student Care Supervisor and the Student Desk Team, the intern will contribute to creating a welcoming and efficient experience for students, faculty, visitors, and external partners, while supporting the daily operations of the School.
Key Responsibilities
- Reception & School Welcome Welcome students, visitors, and external guests, ensuring a professional and positive first impression.
- Support the management of entry and access procedures for visitors, suppliers, and external staff in coordination with the Facilities team.
- Maintain the reception and student desk areas in an organized and professional manner.
- Communication & Student Support Manage and route incoming phone calls, emails, mail,
and institutional communications.
- Act as a first point of contact for students, providing accurate information and assistance through multiple communication channels (in person, phone, and email).
- Support the proper handling and escalation of student requests to the relevant departments.
- Contribute to ensuring a high-quality student experience through timely and effective support.
- Administrative Support Assist with data entry and updates across the School's information systems and digital platforms.
- Support the preparation and distribution of certificates, documents, communications, and student information materials.
- Help maintain accurate records and ensure smooth administrative processes.
- Events & Operational Support Assist departments and faculty members in organizing appointments, meetings, and events involving internal and external guests.
- Support the booking of fac