Field Quality Assurance

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8568fd

Description
Operations is the heart and soul of everything Amazon does. As a Field Quality Assurance (FQA) Specialist you will solve complex challenges, partner with the Quality manager and Operations Managers to ensure timely delivery of goods out of the facilities. The individual in this position You will identify, design, and deliver process improvement solutions for various customer experience initiatives, designed to improve Amazon’s ability to deliver directly to customers through its network of 3rd party vendors.
Operations is the heart and soul of everything Amazon does. As a Field Quality Assurance (FQA) Specialist you will solve complex challenges, partner with the Quality manager and Operations Managers to ensure timely delivery of goods out of the facilities. The individual in this position You will identify, design, and deliver process improvement solutions for various customer experience initiatives, designed to improve Amazon’s ability to deliver directly to customers through its network of 3rd party vendors.




Il contratto collettivo nazionale di lavoro applicabile a questo ruolo è CCNL Logistica, Trasporti & merci. La posizione è inquadrata al livello 3 o superiore, in base alle competenze, capacità ed esperienza del/della candidato/a.
Key job responsibilities
Effectively manage time and complete daily routes. Communicate with assigned dispatcher any problems or concerns on-road that are impacting completion.
Document feedback and audit results to help identify strengths, as well as areas of improvement
Use logical thinking, analytical & problem-solving skills
Navigate using GPS along a route of addresses provided daily; Track specific Geo Codes for addresses using the on-road application.
Verify potential access codes and delivery instructions for assigned addresses and update records as needed.
Interact with property managers to provide information from Amazon regarding deliveries; record any provided instructions or feedback
Interact with property

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8568fd