Customer Service Representative
Pubblicato il 02-10-2026 - Altro in Milano
Join our Milan team as a Customer Service Representative, Wholesale EMEA, where youll be at the heart of delivering an exceptional wholesale customer experience. In this dynamic role, youll manage the entire order lifecycle, collaborate with sales agencies and cross-functional partners across the region, and provide best-in-class support to a diverse portfolio of customers. Combining operational excellence, analytical thinking, and a customer-first mindset, youll help ensure smooth market execution, optimize order fulfillment, and contribute to the continued growth of our EMEA wholesale business.
Some of what you’ll do: Be responsible for managing end to end process of the sales order cycle life (pre and after sales responsibility)
such as order entry in NuOrder - ERP, order maintenance, soft allocation and customer POs across all regions;
Respond to all consumer inquiries by providing efficient and effective customer care, and ensuring customer satisfaction through a positive and proactive attitude (approximately 300 customers);
Laise with external sales agency during the sales market, providing tools, update related to the collection and support with the order entering process. Support occasionally Milan sales appointment
Create proforma invoice and