It Support Engineer

02 ott - Italia
Supermicro

IT Support Engineer
Azienda : Supermicro Tipo Lavoro : Tempo pieno Italy
Job Req ID: 29203
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.
Job Summary:




Supermicro is looking for an IT Support Engineer who will support us in providing technical assistance, resolving hardware/software issues, and maintaining IT infrastructure. Core tasks include troubleshooting, user management, software installation, network configuration, and managing service tickets to ensure minimal downtime for staff.
Essential Duties and Responsibilities:
- Set up and configure new laptops and desktop computers.
- Provide excellent customer service to users including responding to and resolving requests related to hardware and software assistance, telephony services,

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