Operation Analyst- Network Services
Pubblicato il 02-10-2026 - Altro in Roma
Operation Analyst- Network Services
Azienda : Oerlikon Tipo Lavoro : Tempo pieno Italy
Descrizione Lavoro - Operation Analyst- Network Services
Key Responsibilities
Monitor, manage, and troubleshoot enterprise network infrastructure and services
Support network implementation, migration, and operational activities
Handle incidents, service requests, and problem management within defined SLA/OLA timelines
Provide technical support for routing, switching, wireless, SD-WAN, and network management environments
Recommend improvements related to redundancy, failover, scalability, and network optimization
Follow standard operational processes and identify opportunities for continuous improvement
Create and maintain operational procedures, escalation matrices, and recovery/restart workflows
Participate in troubleshooting, reconstruction, and recovery activities during major incidents
Perform analysis and remediation of hardware, software, and communication failures
Prepare and maintain technical documentation, SOPs, and knowledge base articles
Provide knowledge