Spanish Speaking iRobot Support Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/856ot7

Spanish Speaking iRobot Support Specialist - Work In Sofia, Bulgaria
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading global brands. We pride ourselves on facilitating career-defining opportunities through our extensive network of European and global partners, setting the gold standard for high-level staffing solutions.
Job Overview
We are currently seeking a dynamic professional for the Spanish Speaking iRobot Support Specialist position in Bulgaria to join our esteemed client in the innovative consumer electronics sector. This is a unique opportunity to represent a world-class robotics brand, providing elite technical assistance while enjoying a vibrant expatriate lifestyle among the top Spanish-speaking jobs currently available in the region.
Key Responsibilities
- Provide high-level technical support for advanced consumer electronics, specifically focusing on iRobot robotic home solutions.
- Troubleshoot connectivity, hardware,



and software issues for customers via phone, email, and live chat.
- Serve as a subject matter expert, delivering exceptional service to our Spanish-speaking client base.
- Document all customer interactions accurately within our CRM to ensure quality assurance in the consumer electronics field.
- Assist users with product setup, app integration, and firmware updates for sophisticated smart home devices.
- Maintain deep product knowledge to provide accurate, industry-leading solutions to technical inquiries.
- Collaborate with internal teams to elevate complex technical issues and improve the overall consumer experience.
- Native or fluent Spanish (spoken and written) is mandatory for this role.
- Professional proficiency in English to communicate within our international office environment.
- Valid EU passport (mandatory requirement for employment eligibility).
- Strong interest or experience in the consumer electronics

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/856ot7