Aftersales Regional Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/856wdz

MG has been ahead of its time since the brand’s inception in the Morris Garages in 1924.
MG’s parent company is SAIC Motor (Shanghai Automobile Industry Corporation). SAIC Motor is the 7th largest car manufacturer in the world and was the first automobile group in China with annual sales exceeding 7 million units. SAIC Motor’s affiliate automotive companies include Morris Garages (MG), Roewe and Maxus, but also SAIC Volkswagen, SAIC-GM, and others.
MG is designed with the European motorist in mind, offering sustainable, smart, functional, and affordable vehicles. They’re developed in MG’s design studios in Shanghai in cooperation with the advanced design studio in London, produced in China, and already available in various European countries.
Now new generations can choose a car from this iconic brand. Updated, electrified, recharged and ready for the future.
For more information, please visit our website MG Motor Italy is one of the fastest-growing Brand in the automotive landscape: 3% market share in 4 years, and counting...




We are looking for two highly motivated and experienced Aftersales Regional Managers to join the MG Italy aftersales team.
The selected candidates will be responsible for managing and developing aftersales activities within their assigned geographical area (North or South Italy), with the aim of ensuring high levels of customer satisfaction, sustainable financial performance, and compliance with brand standards across the dealer and authorized repairer network.
Key responsibilities
Network Management
Oversee and develop the network of dealers and authorized workshops
Ensure compliance with corporate standards (quality, processes, brand image)
Support dealers in developing the aftersales business (service, parts, accessories)
Monitor and optimize KPIs such as:
Parts and labor margin
Analyze data and reports to identify improvement opportunities
Develop business parts
Customer Experience
Ensure high levels of Customer Satisfaction (CSI/NPS)
Mana

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/856wdz