02 ott - Cortina d'Ampezzo
LE GRAAL
Following two years of extensive renovation, the historic Albergo Italia reopens under the new name Le Graal Cortina, part of the luxury collection “Le Graal”.
Le Graal Cortina is a 5-star luxury “Leading Hotel of the World”, open all – year, featuring a contemporary and sophisticated design, aims to offer guests a unique and memorable hospitality experience through impeccable, empathetic, and spontaneous service. The goal is to create a welcoming and refined atmosphere where every guest feels valued and pampered. The primary objective of the team is to excel in every aspect of the guest experience — from warm welcomes and personalized attention to the high quality and uniqueness of dining and wellness services.
Chef de rang has a crucial role within our 3 Restaurants and plays a crucial role in delivering high-quality service to guests.
Main activities
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Oversee the service team and ensure smooth coordination during service hours
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Assign tasks to other waitstaff and culinary support staff, ensuring that each team member knows their responsibilities
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Train new waiters staff members on service procedures, menu knowledge, and customer interaction
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Collaborate with culinary staff and other front-of-house personnel to ensure seamless communication and cooperation
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Responsible for providing excellent and attentive table service to guests
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Take orders from guests, present menus, and provide recommendations when requested
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Possess a deep understanding of the menu, including ingredients, preparation methods and presentation
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Serve food and beverages promptly and with attention to detail
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Interact with guests in a professional and kind manner, addressing any concerns or special requests
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Ensure that Guests have a positive dining experience and address any issues that may arise
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Adopt suggestive upselling techniques
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Assist in managing inventory levels for beverages, glassware, and other service-related items
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Place orders for supplies
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