02 ott - Polignano a Mare
Southern Visions Travel
Southern Visions Travel is looking for a talented, highly organized and detail-oriented Travel Designer with a strong focus on Puglia and Basilicata to join our team.
The ideal candidate has excellent destination knowledge, strong written and spoken English, a refined
understanding of high-end travel, and the ability to design, quote and book seamless itineraries for an
international luxury clientele.
Our clients are mainly English-speaking travelers from North America, Australia and other key long-haul
markets, often booking through luxury travel advisors, partner agencies and international DMCs.
PRINICPLE RESPONSIBILITIES
Creation of tailor-made itineraries for luxury, experiential travel in Southern Italy for travel agents, direct
clients and partner DMCs. Clients are English-speaking, principally from North America and Australia.
Travel Design role will include:
- Itinerary design involving experiences and accommodation using our management software;
- Pricing of individual trips including application of margins, exchange rates and agency commission;
- Detailed,
professional and efficient correspondence (phone & email) with clients;
- Pro-active follow ups with dormant enquiries using our CRM (direct clients, agents & tour operators)
- Assignment of all additional operational details to the Operations & Booking Department
- Coordination of client documents to agents;
- Coordination with Admin department for client invoices and payments;
- Rotational responsibility for the SV 24/7 emergency phone, approximately one week per month, primarily from April to October and only occasionally during the winter season, including coordination of appropriate responses with clients and suppliers.
REQUIRED SKILLS
- Great Knowledge of Puglia region in its geography, logistics and players of the high-end tourist
- Fluency in both written and spoken English (C1 level)
- Full expertise of Office softwares (Word, Excel, Power Point)
- Problem-solving and pro-active attitude
- Abil
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