Customer Service Representative

02 ott - Magliano in Toscana
Lb Capital

Join a Fast-Growing Roofing Company and Unlock Your Earning Potential
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Are you a high-energy, competitive sales professional who thrives in a performance-driven environment? Do you love booking appointments, talking to customers, and turning your hustle into commission? If so, we want to meet you.

We're a rapidly expanding roofing company looking for a Customer Service Representative who's ready to dominate the phones, convert leads fast, and rise to the top. Here, your drive determines your income — and top performers are recognized, rewarded, and promoted.

Why You'll Want This Role

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- Includes base pay — plus uncapped commission potential
- Uncapped upside — Top performers earn $80,000+ yearly with commission
- Fast commission payouts — 0.25% of sold jobs booked during regular hours, 0.75% for evenings/weekends
- Full benefits — Health, Dental, and Vision insurance, plus 401(k) with company match
- Reliable time off — PTO after 90 days




- Real growth path — Fast-track promotion opportunities in a recognition-based culture

What You'll Do

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- Make high-volume outbound calls to warm and hot leads
- Respond to inbound leads within minutes
- Book roofing appointments for Sales Reps quickly and accurately
- Keep CRM (ServiceTitan) records clean and up to date
- Follow up relentlessly on unbooked or aged leads
- Work closely with outside sales and installation teams
- Hit and exceed key KPIs: 85%+ booking success rate, 250+ calls, 25%+ tenant aggregator conversion, and 200+ booked estimates per month

You’ll Thrive xysqume Here If You're

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- High-energy and competitive by nature
- A strong, confident phone communicator
- Motivated by a tracked, KPI-driven environment
- Organized, detail-oriented, and self-motivated
- A fast learner with strong follow-up discipline
- Experienced in sales or home improvement — a plus, but not required

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