02 ott - Milano
Altro
As a Territory Manager in the City Development team, you will take full strategic and operational ownership of a regional cluster of cities. You will be the single point of accountability for their growth: deciding where we expand, which partners we bring onto the platform, how we fix the fundamentals of the user experience— all the way to handing over a mature, profitable, market-leading city.
Own your focus cities end-to-end:
Coverage & Maps: drive expansion decisions and coordinate with Operations on decisions to improve the presence in your cities.
Content: set partner acquisition priorities, own pipeline execution, manage & Grow your cities' top partners.
Fix the Basics: directly drive partner uptime improvement through targeted outreach, menu quality and CTDP optimization, and review AVR/shrinking thresholds to prevent content reductions triggered by ops tools.
Affordability: own and execute the city-level promotional plan with city top partners.
Reporting: own the city-level Weekly Business Review.
Ownership & drive:
a proven bias for action and a track record of hitting ambitious targets without supervision — you treat your territory like your own company.
Analytical power: you translate complex data (share, funnel, unit economics) into a prioritized action plan, and you are fluent in marketplace metrics such as GMV, contribution margin, fail rate, uptime, and conversion.
Cross-functional influence: experience mobilizing Operations, Sales, Marketing, and account teams that do not report to you, and coaching more junior colleagues to execute your playbooks.
Commercial and negotiation skills: proven success managing partners and negotiating commercial terms, ideally in a marketplace, retail, FMCG, or food-delivery environment.
Organizational excellence: you juggle multiple cities, cycles, and stakeholders while keeping every detail polished and every deadline met.
Languages & mobility: fluent Italian and professional English, with availability to travel regula
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