02 ott - Milano
Philips
Clinical Application Specialist
Are you passionate about cardiac care and driven to improve patient outcomes through innovative solutions ? Apply now and join our team in Milan as a Clinical Application Specialist.
In this role you will drive clinical decision support for products and solutions including sales presentations, product demonstrations, and educating sales teams on emerging clinical issues for CS (Cardiac Solutions) segment.
Providing primary training and education to customers
Assisting in disseminating technical product information to customers and executing hospital’s staff training, also in the cath lab during clinical procedures.
Monitoring the use of Philips laser systems in the assigned territory, by regular contact with the users, in order to ensure confidence in Philips IGT-D products and systems. Assisting each step of Philips laser system utilization, from the delivery to the cath-lab support.
Building solid customer relations by interfacing directly with customers including hospital physicians, catheter laboratory personnel, training/education, research,
and business office staff.
Interfacing with Marketing and other internal groups to quantify needs and to provide intelligence to management on competitive products and company product enhancements.
Implementing business development activities on the field for increasing awareness about cardiac implantable electronic device infection. Organizing round tables/cardiac implantable electronic device infection meetings involving the different stakeholders that manage patients with infection.
Processing and monitoring product complaints per company procedures.
Ba/MSc degree in a biomedical engineering or clinical/science related field
~2 - 5 yrs experience of clinical support in a cath-lab
~ English fluency and Italian language as local languange
~ Availability to travel 70-80% of the time to support cath-lab disposable usage in the area
~ Excellent customer orientation and stakeholder management sk
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