Senior Cashier

02 ott - Milano
Hermès

General Role
Senior Cashier responsible for ensuring and supporting all cashiering and accounting activities based on specific needs and providing the most memorable customer journey during the final boutique experience.
- Open and close the cash register and control the effective payments;
- Attend clients during their final steps of purchase and check cash transactions associated to the different payments and clients;
- Support customers providing all type of information, including aftersales product care suggestions;
- Perform all in-store sales transactions (records sales and payments). Set up the till and cash up, manage banking authorizations, and assist foreign customers with tax refund procedures;
- Contribute to all or part of the store’s daily back‑office operations to support selling teams;
- Help to implement and apply procedures, ensuring that data is entered into the system and that IT tools are updated;
- Collect and update client data, in accordance with privacy policy and company procedures;
- Be a storyteller, suggesting and surprising,



delivering quality and consistency of service to develop client relationships and sales services, taking part in morning briefing activities;
- Play an active role in customers’ events and animations whenever needed;

Main Responsibilities
- Open and close the cash register and control the effective payments;
- Attend clients during their final steps of purchase and check cash transactions associated to the different payments and clients;
- Support customers providing all type of information, including aftersales product care suggestions;
- Perform all in-store sales transactions (records sales and payments). Set up the till and cash up, manage banking authorizations, and assist foreign customers with tax refund procedures;
- Contribute to all or part of the store’s daily back‑office operations to support selling teams;
- Help to implement and apply procedures, ensuring that data is entered into the system and that

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