We are seeking a detail-oriented and organized Project Manager to oversee the execution of our marketing department's technical and creative workflows. In this role, you will be ensuring seamless collaboration between SEO specialists, technical writers, designers, web developers, our CRM team, and outsource agents.
Working closely with our QA Specialist, you will ensure that all projects meet quality standards and are delivered on schedule.
You will serve as the central hub coordinating multiple moving parts, from initial planning and resource allocation through final QA sign-off and project delivery. Key Responsibilities
Workflow Management: Oversee and coordinate end-to-end technical and creative project workflows across the marketing department
Cross-Functional Coordination: Facilitate communication and collaboration between SEO, technical writing, design, web development, and CRM teams
Project Planning & Execution: Develop project timelines, milestones, and deliverables; track progress and adjust timelines as needed
Resource Allocation:

Manage team capacity and assign resources effectively across multiple concurrent projects
CRM Integration: Coordinate with the CRM team on data workflows, system updates, and ensure marketing initiatives are properly integrated with Zoho CRM
Quality Assurance: Work closely with the QA Specialist to establish testing protocols, review quality checkpoints, and ensure all deliverables meet standards before launch
Design Review & Feedback: Review design files in Figma/other, and facilitate feedback loops between creative and development teams
Documentation: Maintain comprehensive project documentation, timelines, and status reports
Stakeholder Communication: Provide regular updates to leadership on project status, risks, and blockers
Process Improvement: Identify inefficiencies in workflows and recommend improvements to enhance team productivity
Professional Experience Required Qualifications & Skills Minimum 5 yrs. project managemen

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