K-Way - Head Of Logistics

02 ott - Volpiano
BasicNet

K-Way - Head of LogisticsTheHead of Logistics is responsible for the end-to-end logistics function of thebrand, overseeing the full supply chain flow from inbound receipt throughoutbound distribution across Wholesale, Retail, and E-commerce channels.Reporting directly to the Head of Operations, this role leads the management ofthird-party logistics providers (3PL) and drives continuous improvement inefficiency, cost, service level, and sustainability.10+ years of logistics/supply chain experience, with at least 5 years in a senior leadership role.Proven background in the fashion, apparel, or consumer goods industry.Strong experience managing 3PL relationships and multi-channel distribution networks.Track record of leading logistics transformation or network optimization projects.Deep knowledge of inbound/outbound logistics, warehouse management, and transport operations.Use to operate in a mixed, mid-migration systems environment.Proficiency with WMS (Warehouse Management Systems) and TMS (Transport Management Systems).Strong analytical mindset; ability to build and manage logistics KPI dashboards.Excellent negotiation and vendor management skills.Fluent in Italian and English (written and spoken); additional languages are a plus.Strong leadership and people management capabilities. Inbound LogisticsDefine and oversee inbound flows from suppliers (domestic and international), ensuring timely receipt, quality checks, and accurate inventory updates.Coordinate with Production, Purchasing, and Q&C; teams to align delivery schedules and manage exceptions.Monitor lead times, carrier performance, and customs compliance.Ensure full trade compliance across all import flows: accurate HS code classification, country-of-origin determination and "Made In" labelling requirements, customs valuation (including royalties, assists, and transfer pricing implications), and Importer of Record (IOR)



responsibilities — leveraging preferential origin / FTA schemes where applicable and managing relationships with customs brokers and authorities. Outbound Logistics & DistributionManage outbound order fulfilment across all channels: Wholesale (B2B), Retail (store replenishment), and E-commerce (D2C / marketplace).Define service level agreements (SLAs) per channel and monitor KPIs (on-time delivery, order accuracy, fill rate).Optimize picking, packing, and dispatch processes to meet seasonal peaks and campaign launches. 3PL ManagementSelect, contract, and manage relationships with external logistics service providers (3PLs), including warehouse operators and transport carriers.Conduct regular performance reviews and drive continuous improvement programs with 3PL partners.Oversee compliance with operational, quality, and contractual standards. Reverse LogisticsDesign and manage return flows for all channels, ensuring timely processing, quality assessment, and stock reintegration or disposal.Identify root causes of returns and collaborate with commercial and quality teams to reduce return rates. Logistics Strategy & Continuous ImprovementDevelop the multi-year logistics roadmap aligned with company growth plans (volume, geographic expansion, new channels).Lead network optimization projects: warehouse footprint, carrier mix, automation, and technology (WMS/TMS).Define and manage the logistics budget, including cost per unit shipped, storage costs, and 3PL fees. Team LeadershipBuild and develop the internal logistics team; set objectives, coach, and evaluate team members.Interface with cross-functional stakeholders: Sales, Merchandising, Finance, IT, and external partners. This role comes with an annual gross salary of around €60,000 - €65,000, plus a range of company benefits. K-Way is committed to creating a supportive and motivating work environment, promoting collaboration and open dialogue, welcoming every voice and idea. In addition, K-Way offers opportunities for professional and personal development, providing the resources and tools necessary for growth and success.

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