02 ott - Cerignola
Herzum (now part of catworkx)
Welcome to catworkx Italy
Le seguenti informazioni forniscono una panoramica delle competenze, delle qualità e delle qualifiche necessarie per questo ruolo.
We are much more than an IT consulting firm: we are innovators, pioneers, and partners of excellence. We are also one of the leading Atlassian Platinum Partners in the world, with a strong presence in Europe.
Welcome to catworkx Italy
We are much more than an IT consulting firm: we are innovators, pioneers, and partners of excellence. We are also one of the leading Atlassian Platinum Partners in the world, with a strong presence in Europe. We are an international company with offices in Germany, Italy, the United States, Switzerland, Austria, Ecuador, Spain, and Hungary, and we offer solutions that bring innovation, efficiency, and collaboration to companies worldwide. We specialize in Agile, DevOps, and team collaboration technologies, helping organizations work better, faster, and with greater integration. We are looking for an experienced
Business Program Manager
to launch and drive a focused churn reduction program in a subscription business. You will turn retention priorities into a coordinated portfolio of initiatives, bring together teams across the organization, and help leadership make clear, timely decisions. This role combines strong program management with commercial judgment. You should be comfortable moving from the economics of a retention initiative to the practical details of getting several workstreams delivered.
What You Will Do
Set up and run the churn program: define workstreams, owners, milestones, decision forums, risks, and a regular performance review
Coordinate working groups across multiple projects and functions, including Product, Marketing, Customer Care, Sales, Finance, Data, and Technology
Manage stakeholders in a complex organization, resolve dependencies, and escalates decisions when needed
Prepare concise executive presentations that explain performance, initiative progre
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