Delivery Station DSL Team Manager: Lead & Elevate CX

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/85g4de

Amazon Italia Customer Services Srl seeks an experienced Customer Service Team Manager to lead the Italy Delivery Station Liaison (DSL) team. You set vision, coach 15-30 agents, and drive performance toward better customer outcomes.

You will travel to Delivery Stations up to three times per month, analyze metrics, and collaborate with stakeholders to implement solutions, ensuring a strong Voice of Customer and operational excellence.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/85g4de