Apprentice Field Service Technician,/RPT

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Apprentice Field Service Technician, NF-03/RPT
It is the applicant's responsibility to read all sections and associated links in this announcement. Supports ARMP by collecting and documenting cash from gaming equipment, verifying jackpots, and maintaining records. Cleans, troubleshoots, and performs minor repairs on machines, installs upgrades, assists with equipment and network support, and coordinates with ARMP staff and partners.
Key Responsibilities
DESCRIPTION OF MAJOR DUTIES AND RESPONSIBILITIES: Works under the direct supervision of the field operations manager and/or supervisory technician in support of the Army Recreation Machine Program (ARMP). Performs all required cash collections of gaming and non-gaming equipment using a data collection device or handwritten documents. Performs automated cash machine (ACM) count-downs and fills.
Counts and records all coin and currency counts in the presence of a location representative. Checks, verifies, and records all machine bookkeeping data and prepares all required drop documentation. Upon completion of collections and fills,



ensure that all data uploads are complete, documentation is accurately prepared, and it is filed as established by the field office operations manager.
Verify, process, and authorize payment of gaming machine jackpots, ensuring all required documentation is completed and filed. Performs cleaning of all gaming and non-gaming equipment as directed by, and under the supervision of, the field office operations manager, the supervisory technician, or the regional manager.
Troubleshoots and performs minor repairs on gaming and amusement equipment, ACM, card dispenser (ITC), and associated peripheral equipment under the direct supervision of the field office manager, the supervisory technician, or regional manager. This includes, but is not limited to, setup options, monitor adjustment, troubleshooting, and operational inspections. Upgrades and installs game conversion kits on existing gaming and n

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