Customer Excellence Intern
Pubblicato il 02-10-2026 - Boston Scientific in Italia
Customer Excellence Intern
Azienda : Boston Scientific
Tipo Lavoro : Tirocinio
Italy
Additional Locations: N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
Descrizione Lavoro - Customer Excellence Intern
About the role
Customer Excellence Intern will work closely with our Customer Care Team in providing the best service to serve our patients. The candidate will use SAP on daily basis to perform different tasks to fulfill orders and queries from our stakeholders. Customer Excellence Intern’s role is a vital part of our international collaboration.
Your Responsibilities Will Be
- Handling customer orders process with possible input into SAP and/or resolution of issues related within the working day.
- Monitoring the goods delivery process to the customer and all possible issues.
- Management of all the issue related to the open orders - Backorders, Blocks and Customer returns.
- Issuing and checking invoices in electronic format with possible resolution of anomalies.
- Customers Support and assistance to the sales Team to ensure full satisfaction of all external and internal requests.
- Complaints management.
- Support to the Team Supervisor and colleagues with Report and Analysis.
What We Are Looking For In You
- Current bachelor’s or master’s student (2025/2026) in Business, Economics, Finance, Data Analytics, or related fields.
- Native Italian, B2+ in English
- Proficient in Excel, with SAP knowledge as a plus (SAP4HANA nice to have)
- Skilled in using advanced IT tools.
- Strong interpersonal skills to build relationships and handle