Service Level Manager: IT Service Delivery Lead

02 ott - Italia
Nato

NATO Communications and Information Agency (NCIA) is seeking a Service Level Manager based in Naples, Italy. You will join CSU Naples to manage and maintain CIS services across peacetime, crisis, and war, acting as local service provider for multiple customers under the Enterprise Service Delivery Model.
The role requires a Bachelor’s degree or equivalent extensive experience, 2+ years in Service Management, and strong English communication.

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