Operations Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/85kz63

Job title: Operations ManagerLocation: Venice, ItalySalary: €30.000-€35.000 gross per yearStart date: ASAPWe are seeking an Operations Manager who will oversee key financial aspects of the restaurant’s P&L;, ensuring budget alignment and cost control while supporting leadership in upholding brand standards, core values, and business objectives.

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The role is to drive operational excellence, guest satisfaction, and team development in a fast-paced, high-energy environment.Key Responsibilities:Financial Oversight: Understand and manage budgetary and P&L; components, ensuring cost efficiency and profitability.Team Leadership: Mentor, coach, and develop staff into brand ambassadors, fostering a culture of exceptional customer service.Workforce Management: Create and adjust work schedules in line with forecasting and budgetary guidelines.Departmental Leadership: Run a cost centre or department, ensuring smooth operations and brand consistency.Cross-Department Collaboration:



Work closely with all teams to execute systems and processes that deliver high-quality products and services.Team Development: Assist in building a high-performing team that aligns with the restaurant’s vision and values.Retail & Sales Growth: Implement brand standards in retail operations while identifying innovative opportunities to boost sales through guest and staff engagement.Guest-Centric Culture: Foster an environment where guest satisfaction is the top priority, meeting or exceeding brand benchmarks.Quality Assurance: Monitor and maintain service standards to ensure guest expectations are consistently met.Music & Guest Engagement: Connect with guests through knowledge of music trends and history.Talent Acquisition & Retention: Support leadership in recruiting, developing, and retaining top talent, placing them in roles that maximize their potential.Performance Management: Set clear goals an

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/85kz63