Medical Information Officer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/85mxj7

ProductLife Group is looking for a Medical Information Officer - French and Italian Speaker to join its MI Department.
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Responsibilities
The latter will have the responsibilities as follows:
- Respond to requests for information (medical, pharmaceutical, consumer ) in the 1st line, after demonstrated experience with the support of a Medical Information Pharmacist, according to customer requirements, whatever the media of reception
- Detect cases of vigilance, transfer them to the 2nd line or document them after adequate training and demonstrated experience, with the support of a PIM as required by the client
- Proceed to the recording of the cases to be handled on paper and/or computer, in French and Italian.
- Restore managed calls in the ad hoc tool
- Under the supervision of a medical information pharmacist,



draft written responses to health professionals and forward them to the appropriate person
- Carry out quality control of certain telephone call reports according to the decision tree in force
- Receive, file and acknowledge receipt of documents sent by client laboratories
- Maintain the IT sub-units up to data
- Carry out the reporting of files to the client laboratories, if necessary
- Participate xivgfpx in the telephone permanence (according to the days and hours determined)
- Participate in the drafting of procedures, operating methods and agreements directly related to his/her activity

Profile
- Diploma in Sciences/ Degree/ Master 1 or 2
- Languages: French and Italian (FLUENT)
- Excel / Word
- Similar experience would be preferred

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/85mxj7