Quality Engineer
Pubblicato il 02-10-2026 - Cummins Europe in Novara
We are looking for a talented Quality Engineer to join our team for our Quality Assurance Department in Cameri, Strada Provincial MFG DIST, Italy.
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In this role, you will make an impact in the following ways:
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- Act as the primary quality liaison between customers and the manufacturing plant, building strong relationships and ensuring customer concerns are addressed quickly, professionally, and effectively.
- Drive rapid containment and resolution of customer quality issues, minimizing disruption to customers while protecting the company’s reputation and customer satisfaction levels.
- Lead structured root cause investigations using methodologies such as 8D, 5 Why, A3, Kaizen, and Ishikawa to identify, validate, and eliminate recurring quality problems.
- Implement robust corrective and preventive actions that improve product quality, reduce customer complaints, and enhance overall operational performance.
- Champion a customer-focused quality culture across the plant by promoting quality awareness, accountability, and proactive problem-solving among cross-functional teams.
- Collaborate closely with Operations, Engineering, Supplier Quality, Logistics, and Manufacturing teams to identify quality risks early and implement sustainable improvements.
- Support customer audits, quality reviews, and performance meetings by providing data-driven insights, demonstrating compliance, and strengthening customer confidence in the organization.
- Contribute to continuous improvement initiatives that reduce customer PPM, lower the cost of non-quality, improve customer scorecard ratings, accelerate 8D closure times, and increase overall customer satisfaction.
Education/Expierence:
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- Bachelor’s Degree in Engineering, Quality, Industrial Engineering, Mechanical Engineering, Manufacturing Engineering, or a related technical field.
- Minimum