Tribe Lead Growth Digital Sales

02 ott - Bardi
Ing Banking

As Growth & Digital Sales Lead for Business Banking, you will shape ING Italy’s digital commercial strategy to grow the Business Banking customer base. You’ll build a holistic growth engine using analytics, multi-channel digital sales, content, and partnerships to drive acquisition, activation, and engagement. You work with cross-functional squads to reduce friction in the funnel and optimize onboarding, KYC/AML flows, and product adoption. This role offers impact at scale within a purpose-driven, data-driven, and collaborative culture.
Super flexible lavoro da remoto
Competitive base salaries and performance-based bonuses
Diverse cultures & innovative mindsets
International environment
Commitment to sustainability
Lots of training and development opportunities
Lead the Customer Insights & Analytics strategy for the Business Banking segment
Build and maintain a data framework for funnel performance, customer behavior, product adoption, and churn
Embed analysts within squads to improve data fluency, experimentation, and decision making




Own the customer 360 data assets for Business Banking with reliable segmentation and actionable insights
Own end-to-end acquisition and activation journeys across web, mobile, performance media, CRM, and partnerships
Optimize the full sales funnel including onboarding and KYC/AML flows
Drive activation of core products via targeted journeys and education
Partner with product teams to reduce friction and improve conversion
Develop a content strategy for business clients covering education and industry insights
Build and nurture digital communities to boost engagement, advocacy, and loyalty
Coordinate omnichannel messaging across email, push, social, website, and in-app channels
Identify and manage digital acquisition partnerships with ecosystems (software platforms, industry associations, fintech partners, digital marketplaces)
Define scalable partnership models (affiliate, API-based, product integrations, digital referrals)
Ensure clear e

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