Front Desk Coordinator

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Front Desk Coordinator
Azienda : Ivx Health
Tipo Lavoro : Tempo pieno
Italy
Descrizione Lavoro - Front Desk Coordinator
Healthcare Front Desk Coordinator
Full Time|Monday–Friday| 8am - 4pm|Infusion Center-Based
We’re looking for a Front Desk Coordinator with more than just a friendly face — we’re looking for a calm, capable operations pro who’s ready to help redefine the patient experience from the moment someone walks through our doors.
This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you’ll be a key part of what makes IVX Health feel exceptional.
About the Role
As a Front Desk Coordinator, you’ll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers.



From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.
What You’ll Do
Lead First Impressions — Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
Manage Scheduling and Coordination — Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
Ensure Operational Excellence — Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
Collaborate with Clinical Teams — Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
Maintain an Inviting Space — Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
Support Across Centers — Flex as needed to support other centers within your market during staf

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/85qdtp