Dining / Room service Attendant

02 ott - Torino
Thompson Rome

We are looking for dynamic and enthusiastic Dining Room / Room service attendant to join our Food & Beverage Thompson Rome Pre-opening Team Reporting to the Maitre, the ideal candidate will maintain positive guest and colleague interactions, building strong working relationships while ensuring excellent customer service.
Tutte le competenze, le qualifiche e l'esperienza necessarie per un candidato di successo sono elencate nella seguente descrizione.
With a natural flair for lifestyle hospitality and strong communication skills, the Dining Room / Room service attendant works closely with outlet's colleagues in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of our Guests.
Key Responsibilities Take orders of food and beverages and bring to the guests' room Operate according to established sequence and procedures.
Answer guest inquiries, and make recommendations regarding food, beverage, and service Clear and reset trays at the conclusion of each course Maintain high standards of hygiene, presentation,



and service throughout operations Demonstrate thorough knowledge and understanding of all food and beverage items on the menu, and the ability to recommend combinations and upsell alternatives when required Provide a welcoming and professional service to guests Ensure compliance with service and hygiene standards at all times Promote a guest-focused and service-driven culture within the outlet Candidate Profile Minimum of 2 years of progressive experience in a hotel or related hospitality environment High standards of personal presentation and grooming Preferably, know how to use the Micros system Strong knowledge of menu items and beverage offerings Ability to work effectively in Team, maintaining composure and objectivity also during pick times Strong interpersonal skills and a customer-oriented mindset Knowledge of the city of Rome and history Native or Fluent in Italian and English.
Any additional language is a plu

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