Field service technician

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/85s0oz

Field Service Technician - Intermediate - Venezia, Italy (5599) at SMX in Venezia, VEN, IT. This Visa sponsorship job abroad position offers great opportunities for career growth. SMX is seeking a Field Service Technician to support the U. Army Counterintelligence Command's IT infrastructure by providing hardware maintenance, hardware management, cyber and Tier II service desk support. This is a full-time onsite position. Essential Duties & Responsibilities Perform all hardware maintenance duties and operate automated diagnostics systems. Perform remedial and preventative maintenance per OEM specs, Cybersecurity STIG requirements, or TTM/COR directives. Track and execute warranties for asset maintenance. Perform equipment installation and relocation. Assist/conduct equipment sanitization for turn-in to DRMO. Identify required spare parts and maintain inventory of spares.
Perform hardware installations and basic network administration. Install or troubleshoot Automated Information Systems and IP assets on a network (e.g.,



Provide system hardware maintenance and interconnectivity familiarization for personnel after hardware upgrades, integrations, reconfigurations, and layout drawing updates.
Attend internal training sessions and meetings. Provide Tier II support for desktop imaging, manage Active Directory contents (accounts, groups, etc.), manage Org share contents, distribution lists, and overall Office 365. Provide on-site support for Regional HQ, Field Offices, and staff computers, focusing on maintenance and preparation during duty hours and actively supporting live missions, including computer imaging and licensing. Assess mission requirements for necessary equipment and ensure network functionality. Troubleshoot and maintain network and computer interfaces.
Support customer service requests and IT Service delivery within the IT Environment and for mission applications. Coordinate, resolve, and close service requests. Provide weekly customer service updates bac

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/85s0oz