Marketing & communications manager

02 ott - Italia
Mandarin Oriental

Mandarin Oriental Cristallo, Cortina (Pre‐Opening) Mandarin Oriental Cristallo is an upcoming luxury alpine resort scheduled to open in Winter 2026. It will feature 83 guestrooms and suites and offer exceptional restaurants, bars, event spaces and a world‐class spa. Role Summary Marketing & Communications Manager – You will develop and execute integrated marketing and communications strategies to position the resort as a premier luxury alpine destination.
Reporting to the Director of Marketing & Communications, you will oversee public relations, brand communications, content development, partnerships, events and CSR initiatives. Pre‐Opening Responsibilities Support the development and implementation of the resort's pre‐opening Marketing & Communications strategy in collaboration with Mandarin Oriental Hotel Group Corporate Marketing & Communications. Develop and execute launch campaigns to build awareness across domestic and international markets.
Create the resort's marketing and PR collateral, including press kits, fact sheets, biographies, presentations and brand messaging.



Establish relationships with key media, luxury travel publications, tourism boards, influencers and strategic partners. Coordinate pre‐opening media visits, influencer stays, familiarisation trips and launch events. Collaborate closely with Sales, Revenue, Operations and Corporate teams to ensure a consistent and impactful market launch.
Support the planning and execution of the official opening and other high‐profile promotional events. Marketing & Communications Develop and implement integrated Marketing & Communications strategies aligned with the resort's commercial objectives and Mandarin Oriental brand standards. Oversee the resort's public relations activities, media engagement and external communications. Produce compelling marketing and PR content, including press releases, newsletters, speeches, presentations and promotional materials.
Ensure consistency in brand positioning, messagi

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