Customer support specialist
Pubblicato il 02-10-2026 - Bachecalavoro in Roma
Luogo di lavoro: Roma
Build Your Career in Lisbon with Relocation Support
Looking for an international career opportunity in Portugal? This is your chance to join a multicultural team in Lisbon, develop valuable customer-facing skills, and enjoy substantial relocation support if you're moving from abroad.
We are hiring a Customer Support Specialist to assist customers, provide reliable solutions, and ensure a smooth experience throughout every interaction.
What You'll Do
- Respond to customer questions through the available support channels
- Provide clear, accurate, and professional assistance
- Understand customer needs and identify the most appropriate solutions
- Troubleshoot common issues and elevate more complex cases when necessary
- Handle customer requests efficiently while maintaining a high standard of service
- Keep customer information and case details accurately documented
- Follow established procedures, quality standards, and communication guidelines
- Contribute to a positive customer experience and a supportive team environment
What Makes You a Strong Fit
- Italian native & B1+ English
- Strong communication and interpersonal skills
- Customer-oriented mindset and a genuine willingness to help
- Ability to remain professional and solution-focused in challenging situations
- Good attention to detail and organizational skills
- Comfortable working in an international and multicultural environment
- Ability to learn new tools, processes, and systems quickly
- Previous customer service experience is an advantage, but relevant transferable experience is also valued
Compensation
For international candidates: €1,050 gross/month
The all-inclusive package includes:
- Base salary
- Room allowance with utility bills included
- Holiday & Christmas bonuses
- Monthly food allowance
Moving to Lisbon? We've Got You Covered.
International candidates receive a comprehensive relocation package designed to make the transition easier:
Airport pickup upon arr