Field Service Engineer

02 ott - Milano
Videojet Technologies

At Veralto, we believe the Best Team Wins, and it is our conviction that diversity and inclusion create the best work environment for all and helps us uncover more powerful customer insights, ultimately creating an advantage in the markets we serve. Innovation is key to our success and Kaizen is our way of life. Join a dynamic team with a high focus on continuous improvement, accelerating the pace of innovation through creativity and ground-breaking thinking, . When customers talk, we listen. Be part of a team that strives to provide the best possible Service to our customers. Sounds like the place where you would like to work? We would love to have you join us
About The Role
After a comprehensive training programme, as a Field Service Engineer you will play a vital role in providing the best care to our customers by ensuring that they can successfully produce without interruption. Working in collaboration with our Account Managers and our office-based technical support team,



you will be responsible for installing and maintaining the range of Videojet Equipment and training and advising our customers. Key Responsibilities
Training will be provided so that you are able to:
- Install our Videojet products on our customers sites and train our customers.
- Provide ongoing care of our products for our Videojet customers on their sites and support an ever-growing contract customer base.
- Continuously grow excellent customer relationships.
- Provide our customers with the best service by promoting and supporting our commercial contract portfolio.
- Work closely with our Account Managers to give our customers the best solutions to meet their requirements (set up trials, support on projects, carry out site surveys).
- Diagnose the customers problems before going to site through our cloud connected systems

Main Requirements:
- Solid technical foundation in electronics and mechanics (software/systems understanding is a plus).
- 1–3 years of experience in a Field Service, OEM

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