Seasonal Sales Associate

02 ott - Italia
Patagonia

Founded by Yvon Chouinard in 1973, Patagonia is an outdoor apparel company based in Ventura, California. As a certified B Corporation and a founding member of 1% for the Planet, the company is recognized internationally for its product quality and environmental activism, as well as its contributions of more than $240 million to environmental organizations. Its unique ownership structure reflects that Earth is its only shareholder: Profits not reinvested back into the business are paid as dividends to protect the planet.
Job Title: Seasonal Sales Associate
Store Manager
Customer Service and Sales
Greet all customers promptly and courteously as they enter the store.
Utilize the tools and training provided by the Company to develop selling and service skills, resulting in long-term customer relationships and increased sales.
Direct customers throughout the store or to the specific area the customer requests.
Determine the specific needs of each person that enters the store and provide appropriate service.




Give accurate and current information about the product for all inquiries; if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store.
Increase the customer base by adding new customers to the mailing list.
Maintain the feedback loop to designers and buyers by turning in customer comment cards; Handle product returns in a way that demonstrates the spirit of our “Ironclad Guarantee.”
Understand the Patagonia Retail Philosophy and use this philosophy in all customer interaction.
Apply the above standards to all phone inquiries.
Check stock daily and restock when necessary to ensure that all products are available for customers; if stock is not currently available offer to put their name on the wish list and to call them when stock arrives.
Perform merchandising duties: folding, hanging, and displaying product according to retail merchandising standards.
Help store merchandiser and/or store manager by sugge

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