Customer Resolution Specialist — Hybrid

02 ott - Buccinasco
UPS

UPS is seeking a Customer Resolution Agent to provide excellent support to customers across Italy and international markets. You will manage inquiries, complaints, and service requests, taking ownership of cases and coordinating with stakeholders to resolve them promptly.
The role emphasizes a customer-focused mindset, strong communication, and the ability to manage multiple priorities in a dynamic, hybrid environment in Vimodrone (MI).

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