02 ott - Italia
AVASO Technology Solutions
Position: IT Support Field Technician (Onsite ) Location: Florence, Italy Employment Type : Dispatch Experience : 4 years Language Required: English (B2) & Italian Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services.
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We are committed to delivering cutting-edge technology solutions to our clients worldwide.
If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.
Position Overview: We are seeking an experienced IT Support Field Technician to join our team in Location: Florence, Italy The successful candidate will provide technical support, troubleshooting, and IT assistance to end users.
This role requires someone with strong technical skills and a customer-focused approach.
Key Responsibilities:
Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently.
Troubleshoot and resolve hardware, software, and network-related issues.
Install, configure, and maintain desktop systems, laptops, and peripherals.
Ensure the deployment of operating systems, updates , and software packages .
Work with the IT team to resolve and escalate issues as needed.
Perform routine system audits and ensure systems are up-to-date and secure.
Provide end-user training and technical documentation where necessary.
Collaborate with team members and manage support tickets for various internal stakeholders.
Required Skills & Qualifications: 2 years of experience in Desktop Support or similar roles.
Strong experience with Windows OS , Mac OS , and Linux environments.
Experience with Active Directory for user management, group policies, and security.
Proficient with remote desktop tools a
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