Junior Digital Service Manager

02 ott - Genova
Reply

Reply is seeking a Junior IT Service Manager in Genova to act as the main client interface for logistics solutions.

Tutte le competenze, le qualifiche e l'esperienza necessarie per un candidato di successo sono elencate nella seguente descrizione.

You will manage escalations, produce incident reports, and lead service review meetings with clients and suppliers. xysqume
You will monitor contract performance, identify enhancements, and support renewals based on data, while overseeing first- and second-line teams to meet SLAs in an ITIL-aligned environment.

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