Solutions Engineer
Pubblicato il 02-10-2026 - The Diehl Group Architects in Milano
- Pre-sales & Customer Engagement: Contributes to pre‑sales activities through solution demonstrations, proof of concepts, participation in trade fairs and exhibitions, and direct customer interactions (visits and campus activities).
- Technical Contribution to Offers: Provides technical expertise for the design of offers, including technical recommendations and the preparation/translation of technical tender documentation in collaboration with the Tender Manager.
- Project Execution & Coordination: Ensures the coordination, deployment, and follow‑up of projects, acting as the interface with local entities and ensuring proper execution of activities.
- Training & Customer Enablement: Trains customers and partners to enable their autonomy in using the solutions and maximizes their operational capabilities.
- Support & Service Supervision: Provides Level 1 technical support (particularly for Italian customers and partners), escalates complex issues to Level 2, and oversees the maintenance of solutions and services (excluding tender management and sales activities).
These are your tasks:
- Pre-sales & Customer Engagement: Contributes to pre‑sales activities through solution demonstrations, proof of concepts, participation in trade fairs and exhibitions, and direct customer interactions (visits and campus activities).
- Technical Contribution to Offers: Provides technical expertise for the design of offers, including technical recommendations and the preparation/translation of technical tender documentation in collaboration with the Tender Manager.
- Project Execution & Coordination: Ensures the coordination, deployment, and follow‑up of projects, acting as the interface with local entities and ensuring proper execution of activities.
- Training & Customer Enablement: Trains customers and partners to enable their autonomy in using the solutions and maximizes their operational capabilities.
- Support & Service Supervision: Provides Level 1 technical support (particularl