Specialist sales representative

02 ott - Italia
DHL Global Forwarding

DHL is the logistics provider of the world with almost 600.000 employees in more than 220 countries and territories. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We are the world leader in Airfreight and the second in Ocean Freight services.
As DHL Global Forwarding Italy we have a network with 15 offices and 4 Gateways with more than 600 highly qualified employees. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development.
For our Bologna Station we are currently looking for a Field Sales Specialist.
Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for Lombardy region in line with business strategy, financial objectives, Group guidelines and policies.
Deliver sales objectives and revenue growth for the geographic region of responsibility.
Secure new business and build on existing core business through repeat orders;




Respond to inquiries, resolve problems, promote and sell products/ services;
Identify and contact prospective customers and build relationships to generate future sales and repeat business.
Check and understand type and size of customer requirements, and suggest products/service/alternative products/services.
Develop and deliver sales bids, presentations, proposals and conduct product demonstrations to customers
Follow up prospects, develop terms of sale and close business by connecting a customer need with a DHL solution
Introduce products and promotions to customers and deploy marketing campaigns as appropriate
Build rapport and trust with customers by being informed about their business and market
Coordinate with internal teams such as sales, marketing, operations and service management for enhancing sales and customer retention
Support customer retention by staying in touch to ensure service sati

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