Junior AI Transformation Specialist

02 ott - Milano
Retail Hub

Retail Hub is looking for a Junior AI Transformation Specialist to join its team.

We work with retailers, brands, startups and technology partners on innovation, scouting, training and transformation projects. We are looking for a person who can help us turn the opportunities offered by AI into concrete solutions that are easy to use and genuinely applicable to the business.

The role will have a dual focus:
• improving Retail Hub’s internal processes through AI tools, automation and new ways of working;
• supporting client companies in their AI assessment, training and practical adoption journeys.

The position sits at the intersection of consulting, innovation, project management and operational implementation. We are not necessarily looking for a pure developer, but for someone who can understand a business need, identify the most appropriate tools and contribute to the implementation of the solution.

What you will do:
1) Internal transformation
• Analyze and map the processes of different teams.
• Identify manual, repetitive or inefficient activities that can be improved through AI.




• Select and evaluate AI, no-code and low-code tools.
• Design and implement automated workflows and AI assistants.
• Collaborate on the integration of tools such as ChatGPT, Microsoft Teams, CRM systems and operational platforms.
• Contribute to the development of systems for transcription, summarization, information management and content generation.
• Build prompt libraries, knowledge bases and internal guidelines.
• Contribute to the development of our command center for managing events, participants, sponsors, activities and pipeline.
• Test the solutions developed, collect feedback and monitor their level of adoption.

2) Project for Client Companies
• Participate in assessments and interviews with business stakeholders.
• Analyze processes, tools and the level of AI maturity within organizations.
• Help identify and prioritize concrete use cases.
• Contribute to the developm

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