Sales Support Specialist

02 ott - Roma
Altro

Job Title

Scopra di più sui compiti quotidiani, le responsabilità generali e l'esperienza richiesta per questa occasione scorrendo subito verso il basso.

Location

About Us

We are a global leader in industrial solutions, delivering innovative and reliable products to customers worldwide. Our commitment to quality and precision ensures that we remain at the forefront of technology and manufacturing excellence.

Job Summary The Sales Support Specialist supports both post-sales (aftermarket) and for upgrade activities for engineered products in the Oil & Gas sector. The role focuses on ensuring high customer satisfaction, efficient order execution, and identification of business opportunities related to spare parts, services, and upgrades.

Responsibilities

Manage customer requests related to spare parts, repairs and product upgrades.

Prepare and issue quotations for aftermarket solutions based on technical specifications, BOMs, and customer requirements.

Follow up on aftermarket orders, ensuring on-time delivery, cost control, and compliance with quality standards.

Provide technical and commercial support to customers regarding installed equipment.

Identify opportunities for additional sales (spare parts packages, upgrades, retrofit solutions, service agreements).

Maintain and update installed base data and aftermarket records.

Ensure alignment between customer requirements and internal capabilities.

Support contract review and order handover from sales to execution teams.

Qualifications





Degree in Engineering (Mechanical, Industrial, or equivalent) or Technical Diploma with relevant experience.

2–5 years of experience in aftermarket, sales support, or technical sales in Oil & Gas or similar industries.

Experience with engineered-to-order (ETO) products is strongly preferred.

Knowledge of industrial equipment (e.g., rotating equipment, valves, pressure systems) is a plus.

Familiarity with ERP systems (SAP) and CRM tools.

Preferred Skills

Excellent teamwork and soft skills

Able to schedule a list of competing priorities

Effective communication with team members

Eagerness to learn and a desire to educate others

Prioritization and time management skills

Domestic and international travel required A strong grasp of technical concepts relating to system layouts A strong understanding of CAD systems and data integrity

Mechanical attitude

Basic Qualifications

Preferably some type of technical education, either intermediate or higher level (preferably in Industrial Technologies, Mechanical, or High school Diploma).

Advanced proficiency in Microsoft Office. xkiyazw

High degree of autonomy, while also capable of working in multidisciplinary teams.

Travel & Work Arrangements/Requirements

Fully site-based at Gorle (BG)

Precision and reliability

Ability to work in a team

Flexibility and adaptability

Safety-oriented mindset

What We Offer

Professional growth opportunities in a dynamic environment

Base Salary range: 25. Euro gross

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