Freight Forwarding Operations Manager - Relocation to India

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/865n7x

Freight Forwarding Operations Manager_Relocation to India Location: Florence, Italy (HQ Onboarding) Mumbai, India (Relocation)

Department: Global Operations &

- Supply Chain

Reporting To: Director of Operations, India

Contract Type: Full-time, Multiyear International Assignment (Renewable)

About the Role The role of Operations Manager will oversee local and international freight execution. Following a structured onboarding period at our Global HQ in Florence, Italy, you will relocate to Mumbai to lead end-to-end Air &

- Ocean import/export operations, optimize logistics workflows, and manage local operational teams.

Key Responsibilities Operational Leadership: Oversee daily Ocean &

- Air freight movements, ensuring high service levels, optimal transit times, and flawless execution from origin to destination.

Carrier &

- Vendor Management: Negotiate operational terms, allocate volume across ocean liners and airlines, and audit performance against service-level agreements (SLAs) with drayage, customs, and warehousing partners.

Process Standardization &

- Compliance: Implement local SOPs, enforce strict compliance with international transport regulations, customs requirements, and Incoterms 2020.

Escalation &

- Exception Management: Serve as the senior point of escalation to resolve supply chain disruptions, port congestion, routing issues, and operational bottlenecks.





Performance Metrics &

- Systems: Track operational KPIs (file profitability, dwell time, carrier compliance) and maintain absolute data integrity within the TMS platform.

Onboarding &

- Relocation Structure Immersive training on company operational systems, global control tower frameworks, standard operating procedures, and cross-functional alignment.

Relocate to Mumbai to take direct control of local logistics operations, manage ground teams, and drive operational efficiency.

Candidate Profile Experience: 3–5 years in freight forwarding operations, station management, or international logistics execution (Air &

- Ocean required).

Languages: Professional fluency in Italian and English (required); working knowledge of Hindi is an asset.

Technical Expertise: Comprehensive knowledge of import/export documentation (HBL/MBL, AWB, Bill of Lading), customs clearance, Incoterms 2020, and transport management systems (TMS).

Mobility: Full commitment to execute a multi-year assignment in India. Full employment visa sponsorship provided.

What We Offer Relocation Package: Full flight support, initial temporary housing in Mumbai, relocation allowance, and corporate visa sponsorship.

Career Growth: Direct path toward international operational leadership roles within our global logistics network.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/865n7x