F&B service operations for students

02 ott - Emilia-Romagna
Hospitaliti

Savhotel Fiera is hiring through Hosco in Emilia-Romagna, Italy.Aemilia Hotel and Savhotel are two independent 4-star hotels that have consistently ranked among the top hotels on TripAdvisor out of more than 110 properties in Bologna for several consecutive years. This achievement is a great source of pride for us and reflects our strong commitment to our daily mission: providing the highest possible level of guest satisfaction.Thanks to our extensive experience in training interns from leading European hotel management schools, and our belief that trainees should be active and valued members of the team, we provide an ideal environment for students who wish to gain real hands-on experience, take on increasing responsibilities, and play an important role in a professional hospitality organization.Working with us, you will have the opportunity to:Work in a young, friendly, and multicultural environmentLearn from an experienced and professional teamUnderstand our customer-oriented and service-focused approachDevelop technical skills within the department of your interestImprove your knowledge of the Italian languageDuring the internship, you will have the opportunity to gain experience in the following service areas, according to operational needs and the manager’s requests:Breakfast serviceA la carte serviceBar serviceIn-room-dining serviceBanqueting service (coffee breaks, aperitifs, buffet lunches,



gala dinners)The internship takes place in Bologna, Italy.Tasks of the position:Adopt a customer-oriented and service-focused attitude in order to ensure the highest level of guest satisfactionSet up the dining room and buffets for different types of service according to company standards (breakfast, events, and à la carte service)Perform various types of service following our standards and procedures, including breakfast service, room service, served banquets, buffet banquets, coffee breaks, and standing eventsPresent the menu, advise guests, provide recommendations, and answer questions related to dishes and ingredientsRespond to guest inquiries regarding allergens and cooking methodsTake orders and correctly register them using our PMS systemPrepare Italian specialty coffees according to our standardsMaintain positive interaction and collaboration with the entire teamHandle small guest complaints with professionalism and a service-oriented approachSupport the responsible staff in managing storage and suppliesLearn the basics of cocktail preparation and wine pairing with foodWe are looking for students who are motivated, proactive, flexible, and possess strong interpersonal skills. If you are looking for a stimulating and dynamic environment where you can learn and grow, this is the right place for you.Please see the full vacancy for the benefits offered by Savhotel Fiera.

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