Public Area Supervisor
Pubblicato il 02-10-2026 - hosco_abroad in Lucca
Energetic, welcoming, and vibrant — C Mauritius is where lifestyle meets hospitality. Our team thrives on spontaneity, creativity, and human connection. If you're enthusiastic, open-minded, and ready to engage, this is the place to be. Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities.
The holder of this position may, at any time, be called to perform any other cognate duties at the request of management. - Ensure that standards of excellence in customer service are maintained and regularly updated. - Deal with all guests' queries and complaints swiftly and efficiently. - Supervise the activities of all Public Area staff to ensure clean and well-maintained lobbies, corridors and service areas according to the standards required by the Constance Hotels. - Check all areas on section allocated, toilets and lounges to ensure it has been cleaned, laid out, supplied and presented to the Hotel's required standard.
- Liaise promptly with office coordinator and reception regarding any room discrepancies and rooms ready for re-letting. - Be responsible for checking that staff has satisfactorily completed work assigned to them by completing their worksheet before going off duty. - Be responsible for checking staff has cleared the corridor of all equipment and that it is stored neatly and tidily in service areas. - Submit a hand-over report to the evening Housekeeping daily before going off duty. - Participate in and carry out various housekeeping inventories. - Pay special attention to any additional cleaning and maintenance. - Be responsible for all keys in their possession. - Hand over and report lost property. - Attend and provide input in the Housekeeping meetings, act on any special instruction and pass on any relevant information. - Checking of public areas and back of the house areas under Housekeeping care. - Maintenance of facilities - Ensure that any breakdown of equipment and services are immediate