Administrative Support
Pubblicato il 03-10-2026 - Zoll Medical in Roncaglia
CMSAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes.
On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.
Hierarchical positionReporting to the Sales Support SupervisorPosition's main goalsManages all Patients/Hospitals/Physicians related processes and documentsManages/supervises the logistic shippings & returns of the LifeVest spares and setsCreates/maintains relationships with the Hospitals to support with specific needs or information: shipping documents, manuals, declarations, patients' activations/dismissions, schedules,
etc...Supports the Sales TeamInteracts with Invoicing and Orders/Credit Collection TeamInteracts with the Tech Support TeamInteracts with ZOLL EMEA colleagues and German central warehouseActivities detailsDocument ManagementPatients' records input into ERPShipping document issuingFitting/Prescription and Dismissions documents intake + upload into ERP system and OneDrivePurchase Orders intake + upload into ERP system and OneDrive + internal sharingCreation of new Hospitals accountsPhysicians' directory creation and updateLogistics ActivitiesInventory check on the national territoryInventory management: allocate medical device componentsCourier shipping management: check / order / monitor / ship / track medical device componentsCoordination and management of returning shipments; support on top urgent shipmentsRegular reporting, analyses and forecasting (ex. monthly reports on total number of shipments / returns / top urgent deliveries / open complaints / new LifeVest sets orders vs number of fittings, etc..)Quality Management – check and replacement of expiring items / damaged itemsInteraction with the German warehouseCommunication with logistics partnersCompetencesNative Italian speaker and fluent EnglishSolid MS Office expertise, with a strong focus on Excel (advanced level) and confident with ERP systemsOrganized, precise, respectful, friendly, team oriented with well-developed interpersonal skills both internally with co-workers and externally with customers and business partnersGoal-oriented thinking with a strong hands-on mentality and persistent approachPay Range : 28/33K EuroThe compensation range indicated in this job posting represents an estimated average range for the position. The final remuneration will be determined based on the selected candidate's experience, skills, and qualifications, in accordance with applicable EU pay transparency and pay equity requirements SummaryLocation: IT Piacenza; Piacenza, ItalyType: Tempo pieno