Senior Luxury Guest Experience Lead

03 ott - Serravalle Scrivia
McArthurGlen Designer Outlets

McArthurGlen Designer Outlets in Serravalle Scrivia seeks a Senior Guest Experience Manager to elevate hospitality across the centre and make every visit welcoming, seamless and memorable.
You will lead Guest Services, the Guest Lounge, Clienteling and personal shopping, guiding a team of 3 direct reports plus an in-house team of around 16 and approximately 25 partner colleagues, shaping the future of Serravalle’s guest-facing spaces.
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