Customer Care Representative

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- Job Level : Entry Level (less than 2 years)
- Level of Education : High School/GED
- Job Type : Full-Time/Regular
- Date Updated : 09/24/2026
- Years of Experience : Up to 2 Years
- Starting Date : Invalid Date
- Salary : $0

Job Description
Consociate Health, a leading Third-Party Administrator, offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, and creates continuous learning and embraces the ideas and diversity of others.
As part of our Mission to make Healthcare more accessible and affordable for our clients through innovation solutions and expert consultation, we value the inherent qualities that are foremost in our Mission, Vision, Values- Compassion, Humility and Impact, which allow us all to create authentic relationships with our team and our clients.
Position Summary:
The Customer Care Representative reports directly to the Customer Care Manager. This position is generally the first touch with our new clients and members, responding to customer inquiries in a professional and friendly manner.




Principal Duties and Responsibilities:
- Answer telephone inquiries from insured members, employers, providers, etc. regarding claim status and plan benefits.
- Assist walk-in customers with plan/claim questions.
- Answer email inquiries from members, employers, and providers.
- Maintain knowledge of all Summary Plan Vantaggi manual of plans administered by Consociate.
- Perform other duties as assigned.
- Present a positive image of Consociate at all times.
- Provide and promote the delivery of services with a prevailing attitude of respect and recognition of the personal worth and dignity of every individual whether they are a customer or a coworker or supervisor.
- Communicate in a clear and concise manner, while also demonstrating receptivity through active listening.
- Identify and perform work that has not been specifically assigned, as needed.
- Adhere to established safety standards and

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/86af5g