03 ott - Milano
Brioni
Summary
Job Description
BRIONI Sales Advisor
About Brioni
Since 1945, the Brioni style has embodied effortless modern elegance. It originates from excellence
rooted in in-house sartorial savoir-faire and continuous research into exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled Made in Italy ready-to-wear, leather goods, shoes, and accessories, both for formalwear and leisurewear, as well as fragrances. Founded in Rome and part of the Kering group, Brioni continues to stand as a symbol of Italian excellence and timeless sophistication.
Further information is available at https://www.brioni.com
ROLE MISSION
The Sales Advisor based in Milan and reporting to the Assistant Store Manager, contributes to the success of the Retail Department by supporting and driving client engagement, sales performance and brand representation, ensuring excellence in customer experience and business results across Milan store, in alignment with Brioni’s standards of excellence.
HOW YOU WILL CONTRIBUTE
• Create and develop positive relationships with the customers, from the first contact to the farewell
• Meet and exceed CRM and retention goals
• Accomplish the goals set by the Store Management contributing to the teamwork
• Effectively use the Client Book (LUCE) to nurture the relationship with the existing and potential customers
• Create and cultivate a network of contacts to expand potential customer base
• Gather information about the market: new trends, events, competitors’ activities and products
• Effectively interact and collaborate with colleagues in the store and in the company at large
• Implement stock procedures according to company standards and guidelines
• Respect Brioni standards, roles and procedures, promptly sharing possible issues and risks
WHO YOU ARE
• At least 3 years of experience in a sales position in a luxury brand
• Fluent in English, another language is a plus
• Good knowledge of men's formal
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