Implementator Specialist – Italy
Pubblicato il 03-10-2026 - Hub OS in Roma
Implementation Specialist – Italy
Remote · Tempo pieno
About Hub OSHub OS is transforming the way hotels operate. We're not just a communication tool; we're a comprehensive operating system that manages everything from housekeeping to guest request maintenance and interdepartmental workflows, all within a single platform.Since 2015, we have helped 1,900 properties in 60 countries to offer an exceptional travel experience. Experiences with maximum efficiency.Our clients include iconic brands such as Accor, IHG, Minor Hotels, Hesperia World, and Eurostars Hotels, among others.Based near Barcelona and with teams spread across the United States, Australia, Japan, Singapore and Thailand, we are a truly global company with a collaborative culture.Ready to shape the future of hotel operations? Join us
We are looking for an Implementation Specialist Italy who leads the successfulonboarding of our software solutions, either on-site or remotely, ensuring a seamlessimplementation tailored to each client’s operational needs.Reporting directly to the Quality Director,
this is a position where you work collaborativelywith Sales and Support teams and with stakeholders, actively participating in theconfiguration and implementation of our software.
Your mission:
- Design and present comprehensive project onboarding plans for each client, basedon contracted modules and specific requirements.
- Guide clients to complete the required configuration files on time, enabling accuratesystem setup and customization according to their needs.
- Collaborate closely with new clients to gather requirements for building their liveenvironment and configuring the system to optimize operational workflows.
- Configure and calibrate the software solution to reflect each hotel’s operationalprocesses.
- Serve as the primary point of contact throughout the implementation, ensuring clearcommunication and efficient progress.
- Advise clients on adapting operational processes to align with our software sol