03 ott - Milano
Philips Iberica
Clinical Application Specialist
Job Description
Are you passionate about cardiac care and driven to improve patient outcomes through innovative solutions? Join our team in Milan as a Clinical Application Specialist.
Your role:
- Providing primary training and education to customers
- Assisting in disseminating technical product information to customers and executing hospital’s staff training, also in the cath lab during clinical procedures.
- Achieving and growing disposable utilization in the assigned territory; assisting in advancing disposable revenue and market position consistent with territory, division, and company goals.
- Monitoring the use of Philips laser systems in the assigned territory, by regular contact with the users, in order to ensure confidence in Philips IGT-D products and systems. Assisting each step of Philips laser system utilization, from the delivery to the cath-lab support.
- Building solid customer relations by interfacing directly with customers including hospital physicians, catheter laboratory personnel, training/education, research,
and business office staff.
- Interfacing with Marketing and other internal group to quantify needs and to provide intelligence to management on competitive products and company product enhancements.
- Implementing business development activities on the field for increasing awareness about cardiac implantable electronic device infection. Organizing round tables/cardiac implantable electronic device infection meetings involving the different stakeholders that manage patients with infection.
- Processing and monitoring product complaints per company procedures.
You're the right fit if:
- Ba/MSc degree in a biomedical engineering or clinical/science related field
- 2 - 5 yrs experience of clinical support in a cath-lab
- English fluency and Italian language as local languange
- Availability to travel 70-80% of the time to support cath-lab disposable usage in the area
- Excellent customer orientation and st
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