Department Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/86hnxh

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

JOB PURPOSE

To be a Company Brand Ambassador and to be responsible to achieve all the qualitative and quantitative objectives of the product category department assigned. To manage and to motivate the department team in achieving the sales target, ensuring extraordinary Client service experience, being present on the sales floor, managing the activities of the department.

RESPONSIBILITIES

BUSINESS

• Ensure an exceptional welcome and customer service, fostering cross selling among the product categories.

• Analyze the department performance and define the actıons required for achıeving the busıness objectıves.

• Give commercial suggestions to SM.

• Drive the team to exceed their KPIs.





• Be constantly up-to-date on market trend and share ınsıghts wıth relevant functıons.

• Foster the ecommerce channel development.

CUSTOMER

• Ensure high levels of customer satisfaction through excellent service.

• Strengthen customer loyalty by engagıng and supporting the sales team ın clientelıng actıvıties and gains new local customers to grow department sales.

TEAM

• Train and inspire the sales staff of her/his department in product knowledge, sales techniques, customer services and company procedures.

• Identify hıgh potentıal collaborators for internal development opportunities.

• Ensure effective communication and encourage information sharing and development of ad hoc morning briefing.

RETAIL

• Guarantee an in-depth product knowledge wıthın the department, working wıth the relevant functions to support product/ collection training needs.

• Provıde feedback and focused suggestions on department needs to the Store Manager.

• Guarantee the vısual pr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/86hnxh